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Our team was handpicked for their understanding of materials, process and passion for fashion. Whether you are browsing our site or shopping online, we are always willing to share our deep knowledge and understanding of our makers and their craft.

The most commonly asked questions are covered in Our FAQs. If you have any specific questions please do not hesitate to contact us by completing this form or calling our customer services team on +44(0)7587191152.

ADDRESS

2B West Street, London, UK, E11 4LJ

OPENING HOURS

Monday – Friday, 10AM to 5PM

+44(0)7587191152

hello@horweenparis.com

Popular Questions

 

Once you wish to purchase a piece, select the relevant colour and size (if applicable) and then click ADD TO BAG. Your item will be added to your Shopping Bag and a small box will appear in the top right hand corner of the site to confirm your selection.

You can view your Shopping Bag at any time by clicking on SHOPPING BAG on the top right hand corner of the site.

Once you are ready to place your order, simply visit SHOPPING BAG and click PAY SECURELY NOW to continue

Once you have purchased an item, you should received a confirmation email. If you have any questions regarding this, please contact us via the form below.

For returns, please see our returns page where you will find all the information regarding refunds and returns. 

If your item is in stock we prepare your order immediately and you will only have a limited window to amend or cancel your order.

By signing in to My Account you can:

  • Cancel your order
  • Change your delivery address
  • Add, edit or remove an engraving or monogram
  • Update gift bag and gift card options

We will confirm if your request has been successful straight away. 

Send us a message





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